Returns & Exchanges

At Feel22, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, we offer a flexible return policy for unopened and unused products within 14 days of delivery.

1

Initiate a Request

Contact our customer support team via WhatsApp or email with your order number and a photo of the item you wish to return.

2

Verification Process

Our quality control team will review your request to ensure the product remains in its original, sealed packaging for hygiene and safety reasons.

3

Schedule a Pickup

Once approved, we will coordinate with our courier partners to collect the item from your doorstep at a time that suits you.

4

Receive Your Refund

After we receive and inspect the returned item, your refund will be processed as a store credit or a direct reversal to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing